Please contact Glamour Mart within 3 days of delivery if you receive a wrong, damaged or incomplete item. Keep the parcel, product, tags and packaging until the case is reviewed.
Evidence
For courier damage or incorrect items, send the order number plus clear parcel-opening photos or video. Do not use the item before reporting the problem.
Change of mind
Eligibility depends on product condition and category. Cosmetics, hygiene-sensitive goods and future undergarments may be non-returnable once opened or tried, except where the item is incorrect or defective.
Refund timing
Approved refunds or exchanges are processed after the returned item is received and inspected.