Return & Exchange Policy

Items can be reported for return or exchange within 3 days of delivery if they arrive damaged, incorrect, or defective.

Products should be unused, in original packaging, and shared with clear photos of the issue.

Due to hygiene reasons, certain items such as undergarments or opened beauty products may not qualify for return unless damaged or incorrect.

Customers can contact support by WhatsApp or via the contact page with the order number and issue details.